A musician named Dave Carroll recently had
difficulty with United Airlines.
United apparently damaged his
treasured Taylor guitar ($3,500) during a flight. Dave spent over 9
months trying to get United to pay for damages caused by baggage handlers
to his custom Taylor guitar. During his final exchange with the United Customer
Relations Manager, he stated that he was left with no choice other than to
create a music video for youtube exposing their lack of cooperation. The Manager
responded: "Good luck with that one, pal."
So he posted a retaliatory video on YouTube. The video has since received over 6 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.
Click to View Dave's video
So he posted a retaliatory video on YouTube. The video has since received over 6 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.
Click to View Dave's video
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